FORUM Credit Union in 8935 U.S. 31

Customer Reviews about FORUM Credit Union:

• ★ ☆ ☆ ☆ ☆
  Worse loan experience we have ever had. Horrible service and try to set you up for things without your consent that you don't need. We had them purchase insurance for us that was $700/month, and then pay for the insurance with our ACH without approval. I happen to be an insurance agent who owns my own agency, and I both definitely had insurance at the time. Plus one of my employees sent the proof to Forum TWICE. The 2nd time she also got it in writing that Forum both received the proof and it was acceptable. Yet a month later they still purchased the insurance AND used our ACH info to pay everything. On top of this when I call to resolve the issue they confirm the error on their part and when I ask how they will give me my money back right away, the answer was great.... I could come in between 9 and 5, they can mail it, OR I can open a saving account with them with the money and earn interest on it! After asking if she could figure out the fastest way to get me the money she couldn't answer it and I requested they over night the check to me. The entire attitude and clear lack of controls on their automated system for something as major as this is highly concerning. I am moving my loan, I don't care what the APR is not worth the headache.
  By Ashish Vaja, September 05, 2017
• ★ ☆ ☆ ☆ ☆
  12 employees Only 3 helping customers
  By TheArtisanRBenjamin, August 14, 2017
• ★ ★ ★ ★ ★
  The ladies at this branch are wonderful & very helpful with my needs! If you want personal banking, Forum Credit Union is the place to bank!
  By Julie Myers, December 26, 2016

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About FORUM Credit Union in Indianapolis